MBY.
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Business Systems · Data · Digital Products

Montréal, Québec, Canada

I turn complex business and system challenges into clear digital products.

Functional Analyst and System Analyst based in Montréal, combining operational systems, business intelligence and product thinking to design reliable, useful and scalable digital solutions.

Explore my workLet’s talk
01Functional Analyst
02System Analyst
03Product Builder

4+

Years in systems & IT operations

6

Core professional capabilities

4

Selected product case studies

Selected work

Projects that show how I think, analyze and build.

A curated selection of product, data and AI initiatives that demonstrate how I translate complex needs into structured, practical and scalable solutions.

01Product Innovation

Product Strategy · Functional Analysis · System Design

BlueKioskTech

An intelligent self-service bottle sanitization ecosystem combining hygiene, automation and smart kiosk operations for gyms, campuses and workplaces.

Product DiscoveryRequirementsSystem Architecture
In developmentExplore case study
02Data & Business Intelligence
BIXI Power BI operations dashboard showing station availability and operational KPIs

Data Analysis · BI Modeling · Dashboard Design

BIXI Operations Dashboard

A Power BI operations dashboard built with real-world mobility data to monitor station availability, identify operational pressure points and support faster decision-making.

Power BIData ModelingOperational KPIs
CompletedExplore case study
03AI Product
Ben's Executive English Coach AI learning platform

AI Product Architecture · Learning Experience · Product Strategy

Executive AI English Coach

An AI-powered learning platform designed as a scalable product for long-term professional English development.

AI ArchitectureProduct GovernanceUX Strategy
In developmentExplore case study
04Travel Product
TripScore AI travel intelligence dashboard with Travel DNA and compatibility scoring

Product Discovery · Business Analysis · Experience Design

TripScore AI

A travel decision platform designed to evaluate complete itineraries through transparent scoring and personalized travel profiles.

Product ThinkingScoring ModelTravel UX
Product conceptExplore case study

Experience

Professional experience across systems, operations and business analysis.

01

System Analyst · Business & Operational Systems

Ministère de la Cybersécurité et du Numérique

2023 — Present

Québec, Canada

Supporting operational systems, business processes and data flows within a complex government environment involving multiple stakeholders and suppliers.

  • Translate business and operational needs into functional requirements, business rules and technical specifications.
  • Coordinate testing, pre-production validation and Go/No-Go activities before production deployments.
  • Analyze incidents, supplier file rejections and application logs to identify root causes and corrective actions.
  • Support operational data exchanges involving CSV, MDB, FTP workflows and Oracle-based systems.
  • Monitor and build operational KPIs and Power BI reports to improve system visibility, operational performance and decision-making.
Functional AnalysisSystem AnalysisBusiness RulesIncident AnalysisPower BIOperational Reporting

02

ERP & Supply Chain Systems Analyst

Iweb / Leaseweb

Previous Experience

Montréal, Canada

Worked with ERP and supply chain operations to ensure inventory accuracy, purchasing workflows and operational data quality.

  • Manage purchase orders throughout the operational workflow.
  • Monitor rack stock levels and inventory availability.
  • Validate inventory movements and stock transactions.
  • Support ERP data integrity and operational reporting.
  • Participate in data validation and process improvement initiatives.
ERP SystemsInventory ManagementPurchase OrdersSupply ChainData Quality

03

Data Center Operations Specialist

Leaseweb

Previous Experience

Montréal, Canada

Supported daily operations of enterprise data center infrastructure while ensuring equipment reliability and service continuity.

  • Install, configure, maintain and troubleshoot supported IT equipment.
  • Monitor infrastructure health and operational alerts.
  • Handle Level 1 and Level 2 technical incidents and service requests.
  • Perform preventive maintenance and hardware replacement following operational procedures.
Data Center OperationsInfrastructure MonitoringTechnical SupportIncident Management

Core Expertise

Capabilities built through real systems, data and product challenges.

My experience combines operational systems, functional analysis, business intelligence and digital product development.

01Professional

Functional Analysis

Translate business and operational needs into structured requirements, business rules, workflows and actionable specifications.

Requirements analysisBusiness rulesStakeholder coordination
02Professional

System Analysis & Operations

Analyze system behavior, operational incidents, application logs and data exchanges to support reliable production environments.

Incident analysisRoot-cause investigationPre-production validation
03Professional

Data & Business Intelligence

Build operational KPIs and reporting solutions that improve system visibility, performance monitoring and decision-making.

Power BIOperational KPIsData modeling
04Professional

ERP & Supply Chain Operations

Support purchasing, inventory and operational data workflows in ERP and supply-chain environments.

Purchase ordersInventory movementsData quality
05Product

Product Strategy & Discovery

Transform business problems and user needs into structured digital-product concepts, roadmaps and scalable solution architectures.

Product discoveryProblem framingSolution design
06Product

AI Product Architecture

Structure AI-driven products through clear governance, knowledge architecture, learning systems and scalable product foundations.

AI product designKnowledge architectureProduct governance

About Me

I connect business needs, operational systems and digital product thinking.

I am a Functional Analyst and System Analyst based in Montréal, with experience supporting operational systems, business processes, data exchanges and reporting within complex environments.

My work sits at the intersection of business and technology. I analyze needs, clarify business rules, investigate incidents, coordinate validation activities and create operational visibility through data and Power BI reporting.

Beyond my professional responsibilities, I design and build digital products such as BlueKioskTech, the BIXI Operations Dashboard, Ben's Executive English Coach and TripScore. These initiatives allow me to apply product strategy, system thinking, AI architecture and user-centered design to real business problems.

I bring a structured, pragmatic and product-oriented approach to every initiative—from understanding the problem to defining, validating and improving the solution.

01Business

Understand the real need

Clarify objectives, stakeholders, processes, constraints and business rules before defining a solution.

02Systems

Connect business and technology

Translate operational needs into functional requirements, workflows, validations and actionable technical specifications.

03Products

Think beyond the immediate request

Design solutions with usability, scalability, maintainability and long-term product value in mind.

How I work

Analyze. Translate. Improve. Build.

I begin by understanding the business context, users, systems, data and operational constraints.

I translate complexity into clear requirements, workflows, decisions and product structures that technical and non-technical teams can act on.

My work sits at the intersection of analysis, operations, data and digital product development.

Contact

Let's discuss a role, system challenge or product opportunity.

Email meLinkedInGitHub